Terms and Conditions
The Self Development Hub - Terms and conditions
Welcome to our website
Please read all of our Terms, Conditions and Policies with regard to Privacy before using this site.
Part 1 Website Terms
The term The Self Development Hub (trading name of Awareness Coaching and Therapy Limited) or 'us' or 'we' refers to the owner of the website whose registered office is 1, Kingsway, Lytham St Annes, Lancs FY8 1AB Our company registration number is 10496735, Companies House, Cardiff. The term 'you' refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Allowing recognition of your device to prevent repeated data being required
Recognising that username/passwords have been used and are not required by another page
Quantifying usage of a service.
Website users, have the opportunity to accept some, all or no Cookies.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Part 2 Disclosure
Any views or opinions expressed within the website are those of Anne Millne-Riley, founder of The Self development Hub, unless otherwise stated. Those views and opinions will not be influenced by any advertising that may appear within the website
All testimonials are genuine and provided willingly by our clients.
While we endeavour to try and make our website error free, mistakes will occur and we reserve the right to correct those errors.
We welcome your feedback and comments on our products and services, however any aggressive of abusive language will not be tolerated.
We will never sell your information to another party. We are aware of the need to protect the information given to us by our clients and are committed to providing our products and services with this protection of information being paramount.
Part 3 Products
We reserve the right to change or withdraw any product, service or part of this site
We reserve the right to limit numbers of clients participating on courses.
We reserve the right to refuse to provide any product or service without recourse to an explanation.
Once an order has been placed with us for a product or service you will receive a confirmation email, containing details of the purchase. If no confirmation email is received then it is the responsibility of the purchaser to inform us as soon as possible.
All products or services sold are for the use of the purchaser and not to be resold, distributed or shared without prior permission from The Self development Hub.
The purchase of a digitally provided product or service may be refunded, prior to being digitally supplied. Once supplied the purchase of a digital product or service cannot be refunded.
Coaching/Mentoring Packages must be paid for prior to the first scheduled session.
Face to face sessions may be cancelled or rescheduled, without charge, if more than 48 hours notice of the planned session, is given. Any cancellation or rescheduling within 48 hours of the planned session may incur the full session charge payable before the next face to face planned session
It is the responsibility of the client to ensure that face to face scheduled sessions are attended.
Part 4 Privacy
Any information submitted to us is stored in line with Data Protection Law.
We will communicate with you, only by means relating to information you have given to us.
Cookies are used to provide data on site usage and facilitate better navigation around the website for clients.
When we are first supplied with your personal data, you will be given the opportunity to decline any future information from us regarding other products or services.
Dependant upon the product or service you require, we may need to obtain from you, what is considered, sensitive information, eg medical history
Dependant upon your use of our site we may collect some of the following information, for the purposes of improving our site, improving our products and services and to communicate with you.
Name address gender date of birth
Email address phone number occupation interests
Pages visited on our site
We will take information from you, only when you enquire about or place an order with us for a product or reply to our response for information regarding a product or service we have provided.
We will store information for only as long as it takes for the information to fulfil all of it `s necessary usage. Those uses are as follows.
So that we know who you are when you get in touch with us.
To give you information about your account or changes to our terms or details
To give you information about any new products.
To assist us in creating and providing new products for the future.
To provide us with marketing statistics and typical client profile,
To help us prevent any fraudulent activity.
To allow us to send to you information about products or services similar to those you have already purchased or shown interest in and you have declined the opportunity to opt out of receiving such information.
To enable us to send you information about products or services at your request.
To allow us to carry out a credit check with a licensed credit agency, to prevent fraud, where we deem it necessary, this information may be kept by such licensed credit agencies with the purpose of preventing fraud. Please contact us if you require information about which licensed credit agencies or fraud prevention organisations your information has been given to.
To allow us to report to other organisations when we receive fraudulent or false information.
To enable us to monitor communications between us so that we can maintain quality and compliance with Data Protection Law.
We will pass stored personal information to third parties under the following circumstance.
We have been asked to do so as part of legal proceedings
We employ a third party to assist in our dealings with clients and they require access to your details. For example, to make a parcel delivery from us and name and address are required. We will ensure that these third parties comply with Data Protection Law when processing your personal information.
In the event of the assets of the The Self Development Hub (Trading name of Awareness Coaching and Therapy Ltd) being acquired by a third party, the information held may be considered as being an asset transferred.
Part 5 Protecting Information
The information provided through the website is protected by a Secure Sockets Layer (SSL) that encrypts information as you input it.
Please protect your passwords and ensure you sign off when using shared computers.
Our email confirmation will only include the final part of your payment card number.
We are happy to communicate with you by other means should you wish not to communicate with us via email.
Communication via email is not 100% secure unless encrypted. We cannot accept responsibility for any loss of data or unauthorised access that is outside of our control.
The Data controller of this website is The Self Development Hub (trading name of Awareness Coaching and Therapy Ltd), UK Private Limited Company, company No 10496735. Registered Office, 1, Kingsway, Ansdell, Lytham, FY8 1AB
The Data Protection Officer is Mrs Anne Millne-Riley,of Awareness Coaching and Therapy Ltd
Some of the data we collect will be held in the USA (considered a 3rd country) by Kajabi LLC, a USA based corporation of Irvine, California. steps have been taken to ensure that all personal date held there on our behalf is treated just as safely as it would in the UK under the GDPR regulations.
Under GDPR Regulations you have the right to the following;-
To be informed about how we collect and use your personal data
To have access to your personal data
To change the details of your personal data as and when they change.
To have all of your personal data deleted when you no longer wish to have us hold that data.
To prevent or restrict the uses of the data we hold or object to its use in a particular way.
To request that we supply you with a copy of the data we hold so that you may use it for an alternative use.
It is our policy that any breach of this websites database or that of our third party data processors will be reported to all relevant persons and authorities within 3 days of that breach.
Cookies are used to :-
Allow navigation efficiently between website pages
Allowing recognition of your device to prevent repeated data being required
Recognising that username/passwords have been used and are not required by another page.
Quantifying usage of a service.
Website users, usually have the opportunity to accept some, all or no Cookies. Please be aware that if you choose to accept no cookies you may not have access to the full features of the website.
If the website features any links to other websites or advertising, no personal client information will be passed on to other websites or advertisers.
We cannot be liable for any loss incurred by dealing with another website.
We will always attempt to keep the personal details we hold upon you up to date. When you are aware that your details require alteration, please inform us and we will remove any incorrect information immediately.
We can provide website users with details of what personal information we hold. There is an administration charge of £20 for this service.
For any further information, please contact us at [email protected]